Human Resources and Strategy in Outsourced and In-House Call Centers: Empirical Findings from Brazil.
Pedro Lucas de Resende Melo, Felipe Mendes Borini y Moacir de Miranda Oliveira Jr.
Proposal for a dynamic value chain and how it can responsible for internationalization of firms. Paulo Roberto Gião y Moacir de Miranda Oliveira Junior
Volver a Palabra Clave