Influencia de las experiencias socioemocionales en la toma de decisiones en empresas familiares durante la pandemia de COVID-19

Authors

  • Fernando O. HERNÁNDEZ-VILCHIS Universidad Autónoma Metropolitana - ORCID: 0000-0003-1366-6584 Author

DOI:

https://doi.org/10.48082/espacios-a26v47n01i15

Keywords:

COVID-19, Family businesses, rational choice, emotional choice

Abstract

Objective: To analyse the influence of socioemotional wealth on business decision-making, using the company SOTEXAM as a case study. This is a qualitative, empirical, observational, cross-sectional, and prospective study. Socioemotional experiences and decisions of the CEO and department heads were explored through interviews, and the analysis was conducted using Atlas.ti. Some decisions were consistent with logical–rational elements, but decisions based on socioemotional experiences predominated, such as intuitions, emotions, and the preservation of the family legacy.

References

Arrow, K. (2012). Elección social y valores individuales. Yale University Press. https://www.jstor.org/stable/j.ctt1nqb90

Arzubiaga, U., Diaz-Moriana, V., Bauweraerts, J., & Escobar, O. (2021). Big data in family firms: A socioemotional wealth perspective. European Management Journal, 39(3), 344-352. https://doi.org/10.1016/j.emj.2020.10.006

Astrachan, J. H., Klein, S. B., & Smyrnios, K. X. (2002). The F-PEC Scale of Family Influence: A Proposal for Solving the Family Business Definition Problem1. Family Business Review, 15(1), 45-58. https://doi.org/10.1111/j.1741-6248.2002.00045.x

Baron, R. A. (2008). The Role of Affect in the Entrepreneurial Process. Academy of Management Review, 33(2), 328-340. https://doi.org/10.5465/amr.2008.31193166

Becker, G. (1976). The economic approach to human behavior. University of Chicago Press.

Berrone, P., Cruz, C., & Gomez-Mejia, L. R. (2012). Socioemotional Wealth in Family Firms: Theoretical Dimensions, Assessment Approaches, and Agenda for Future Research. Family Business Review, 25(3), 258-279. https://doi.org/10.1177/0894486511435355

Blumentritt, T., Mathews, T., & Marchisio, G. (2013). Game Theory and Family Business Succession: An Introduction. Family Business Review, 26(1), 51-67. https://doi.org/10.1177/0894486512447811

Brockhaus, R. H. (1994). Entrepreneurship and Family Business Research: Comparisons, Critique, and Lessons. Entrepreneurship Theory and Practice, 19(1), 25-38. https://doi.org/10.1177/104225879401900102

Buchanan, J., & Tullock, G. (1999). El cálculo del consentimiento: Fundamentos lógicos de la democracia constitucional. Indianápolis: Liberty Fund,.

Chanlat, J.-F. (2005). Chapitre 6. La recherche en gestion et les méthodes ethnosociologiques. Méthodes & Recherches, 159-175. https://doi.org/10.3917/dbu.rouss.2005.01.0159

Chrisman, J. J., Chua, J. H., Pearson, A. W., & Barnett, T. (2012). Family Involvement, Family Influence, and Family–Centered Non–Economic Goals in Small Firms. Entrepreneurship Theory and Practice, 36(2), 267-293. https://doi.org/10.1111/j.1540-6520.2010.00407.x

Creswell, J. W., & Poth, C. N. (2025). Qualitative Inquiry and Research Design: Choosing Among Five Approaches.

Cyert, R. M., & March, J. G. (1963). A Behavioral Theory of the Firm. Prentice-Hall.

De Massis, A., Kotlar, J., Campopiano, G., & Cassia, L. (2013). Dispersion of family ownership and the performance of small-to-medium size private family firms. Journal of Family Business Strategy, 4(3), 166-175. https://doi.org/10.1016/j.jfbs.2013.05.001

Denzin, N. K. (2017). The Research Act: A Theoretical Introduction to Sociological Methods. Routledge. https://doi.org/10.4324/9781315134543

Eddleston, K. A., Kellermanns, F. W., & Zellweger, T. M. (2012). Exploring the Entrepreneurial Behavior of Family Firms: Does the Stewardship Perspective Explain Differences? Entrepreneurship Theory and Practice, 36(2), 347-367. https://doi.org/10.1111/j.1540-6520.2010.00402.x

Esparza-Aguilar, J. L., Soto-Maciel, A., De La Garza-Ramos, M. I., & San Martín-Reyna, J. M. (2021). El desempeño financiero y la riqueza socioemocional en pequeñas y medianas empresas familiares y no familiares. Tec Empresarial, 15(2), 02-16. https://doi.org/10.18845/te.v15i1.5584

Gómez-Mejía, L. R., Haynes, K. T., Núñez-Nickel, M., Jacobson, K. J. L., & Moyano-Fuentes, J. (2007). Socioemotional Wealth and Business Risks in Family-controlled Firms: Evidence from Spanish Olive Oil Mills. Administrative Science Quarterly, 52(1), 106-137. https://doi.org/10.2189/asqu.52.1.106

Hammersley, M., & Atkinson, P. (2019). Ethnography: Principles in practice (4 Edition). Routledge.

He, X. (2011). Symbiotic relationship of modern contract and traditional ethic: Entrepreneur’s Zhongyong rationality and family firm governance choice. Frontiers of Business Research in China, 5(3), 436. https://doi.org/10.1007/s11782-011-0139-y

Hernández-Perlines, F., Araya-Castillo, L., Millán-Toledo, C., & Cisneros, M. A. I. (2023). Socioemotional wealth: A systematic literature review from a family business perspective. European Research on Management and Business Economics, 29(2), 100218. https://doi.org/10.1016/j.iedeen.2023.100218

Hodder, I. (1994). The interpretation of documents and material culture. En Handbook of qualitative research (pp. 393-402). Sage Publications, Inc.

Ismail, H. N., Mohd Puzi, M. A., Banki, M. B., & Yusoff, N. (2019). Inherent factors of family business and transgenerational influencing tourism business in Malaysian islands. Journal of Tourism and Cultural Change, 17(5), 624-641. https://doi.org/10.1080/14766825.2018.1549058

Kahneman, D., & Tversky, A. (1979). Prospect Theory: An Analysis of Decision under Risk. Econometrica, 47(2), 263. https://doi.org/10.2307/1914185

Kupp, M., Schmitz, B., & Habel, J. (2019). When do family firms consider issuing external equity? Understanding the contingent role of families’ need for control. Journal of Family Business Management, 9(3), 271-296. https://doi.org/10.1108/JFBM-08-2018-0021

Miller, D., & Breton-Miller, I. L. (2005). Managing for the Long Run: Lessons in Competitive Advantage from Great Family Businesses. Harvard Business Press.

Miller, D., & Le Breton–Miller, I. (2014). Deconstructing Socioemotional Wealth. Entrepreneurship Theory and Practice, 38(4), 713-720. https://doi.org/10.1111/etap.12111

Poteete, A. R., Janssen, M. A., & Ostrom, E. (2012). Trabajar juntos: Acción colectiva, bienes comunes y múltiples métodos en la práctica. UNAM.

Prior, L. (2003). Using Documents in Social Research. SAGE Publications Ltd. https://doi.org/10.4135/9780857020222

Rivera-Álvarez, L. Y., Hernández-Calzada, M. A., & Pérez-Hernández, C. C. (2023). Riqueza socioemocional en la implementación de Objetivos de Desarrollo Sostenible en empresas familiares. Revista Venezolana de Gerencia, 28(102), 713-733. https://doi.org/10.52080/rvgluz.28.102.17

Rovelli, P., Ferasso, M., De Massis, A., & Kraus, S. (2022). Thirty years of research in family business journals: Status quo and future directions. Journal of Family Business Strategy, 13(3), 100422. https://doi.org/10.1016/j.jfbs.2021.100422

Schmid, T., Ampenberger, M., Kaserer, C., & Achleitner, A. (2015). Family Firm Heterogeneity and Corporate Policy: Evidence from Diversification Decisions. Corporate Governance: An International Review, 23(3), 285-302. https://doi.org/10.1111/corg.12091

Sharma, P., & Carney, M. (2012). Value Creation and Performance in Private Family Firms: Measurement and Methodological Issues. Family Business Review, 25(3), 233-242. https://doi.org/10.1177/0894486512457295

Simon, H. A. (1955). A Behavioral Model of Rational Choice. The Quarterly Journal of Economics, 69(1), 99. https://doi.org/10.2307/1884852

Simon, H. A. (1997). Administrative Behavior, 4th Edition. Simon and Schuster.

Singh, S., Simpson, R., Mordi, C., & Okafor, C. (2011). Motivation to become an entrepreneur: A study of Nigerian women’s decisions. African Journal of Economic and Management Studies, 2(2), 202-219.

Spradley, J. P. (1979). The Ethnographic Interview. Holt, Rinehart and Winston.

Temprano-García, V., Pérez-Fernández, H., Rodríguez-Pinto, J., Rodríguez-Escudero, A. I., & Barros-Contreras, I. (2023). How to build a brand-oriented family firm: The impact of socioemotional wealth (SEW) dimensions. Journal of Business Research, 163, 113929. https://doi.org/10.1016/j.jbusres.2023.113929

Ulrich, P., Frank, V., & Buettner, R. (2023). Artificial intelligence in small and medium-sized family firms: An empirical study on the impact of family influence. Corporate Governance and Organizational Behavior Review, 7(1), 72-80. https://doi.org/10.22495/cgobrv7i1p7

Von Neumann, J., & Morgenstern, O. (1944). Teoría de juegos y comportamiento económico. Princeton University Press.

Yin, R. K. (2017). Case Study Research and Applications: Design and Methods. SAGE Publications.

Yu, X., Liu, T., He, L., & Li, Y. (2023). Micro-foundations of strategic decision-making in family business organisations: A cognitive neuroscience perspective. Long Range Planning, 56(5), 102198. https://doi.org/10.1016/j.lrp.2022.102198

Downloads

Published

2026-02-25